Business entity operating under the Trade Licensing Act
MoveConcept s.r.o.
Registered office: Korunní 2569/108, Vinohrady, 101 00 Prague 10
Company ID: 22645039
Registered in the Trade Licensing Register, listed under C 418828, maintained by the Municipal Court in Prague as of 24 February 2025,
for the sale of goods through an online store located at www.moveconcept.cz.
1. Introductory Provisions
1.1. These terms and conditions (hereinafter referred to as “Terms and Conditions”) of the business entity operating under the Trade Licensing Act, MoveConcept s.r.o., Korunní 2569/108, Vinohrady, 101 00 Prague 10, Company ID: 22645039, registered in the Trade Licensing Register, file no. C 418828, maintained by the Municipal Court in Prague as of 24 February 2025 (hereinafter referred to as the “Seller”), govern, in accordance with the provisions of Section 1751(1) of Act No. 89/2012 Coll., the Civil Code (hereinafter referred to as the “Civil Code”), the mutual rights and obligations of the contracting parties arising from or based on a purchase agreement (hereinafter referred to as the “Purchase Agreement”) concluded between the Seller and another natural person (hereinafter referred to as the “Buyer”) via the Seller’s online store. The online store is operated by the Seller on a website located at www.moveconcept.cz (hereinafter referred to as the “Website”) through the web interface of the Website (hereinafter referred to as the “Web Interface of the Store”).
1.2. These Terms and Conditions do not apply in cases where the person intending to purchase goods from the Seller is a legal entity or a person acting within the scope of their business activity or within the scope of their independent profession when placing the order.
1.3. Provisions differing from these Terms and Conditions can be agreed upon in the Purchase Agreement. Differing provisions in the Purchase Agreement shall prevail over the provisions of these Terms and Conditions.
1.4. The provisions of the Terms and Conditions form an integral part of the Purchase Agreement. The Purchase Agreement and Terms and Conditions are drawn up in the Czech language. The Purchase Agreement can be concluded in Czech.
1.5. The Seller may amend or supplement the wording of the Terms and Conditions. This does not affect rights and obligations that arose during the validity of the previous version of the Terms and Conditions.
2. Conclusion of the Purchase Agreement
2.1. All presentations of goods on the Web Interface of the Store are for informational purposes only, and the Seller is not obliged to conclude a Purchase Agreement regarding these goods. The provision of Section 1732(2) of the Civil Code does not apply.
2.2. The Web Interface of the Store contains information about goods, including prices and return costs if the goods, by their nature, cannot be returned via ordinary postal service. Prices are listed inclusive of VAT and all related fees. Prices remain valid as long as they are displayed in the Web Interface of the Store. This does not restrict the Seller from concluding a Purchase Agreement under individually agreed conditions.
2.3. The Web Interface of the Store also contains information about packaging and delivery costs. These apply only when delivery is within the territory of the Czech Republic.
2.4. To order goods, the Buyer completes the order form in the Web Interface of the Store, which includes:
• 2.4.1. Ordered goods (added to the cart),
• 2.4.2. Chosen method of payment and delivery,
• 2.4.3. Information on delivery-related costs (collectively referred to as the “Order”).
2.5. Before submitting the order, the Buyer may check and modify entered data, including the ability to correct errors. The Buyer sends the order to the Seller by clicking the “Submit Order” button. The Seller considers the data in the order as accurate and will confirm receipt by email to the address provided by the Buyer (hereinafter “Buyer’s email address”).
2.6. Depending on the order specifics (quantity, price, shipping costs), the Seller may request additional confirmation (e.g., in writing or by phone).
2.7. The contractual relationship between the Buyer and the Seller is established upon receipt of the order acceptance (confirmation) sent by the Seller to the Buyer via email.
2.8. The Buyer agrees to the use of remote communication methods when concluding the Purchase Agreement. Costs incurred by the Buyer when using such communication (e.g., internet, phone) are borne by the Buyer and do not differ from standard rates.
2.9. The Buyer agrees to the delivery time, which may be up to 7 business days for physical products within the Czech Republic and up to 14 business days within the rest of the European Union. Intangible products are sent via email within two business days.
• 2.9.1. Actual delivery times may vary depending on the carrier’s workload — in such cases, you will be informed.
• 2.9.2. For products marked “on order,” the delivery time may exceed the period stated in 2.9 — you will be informed accordingly.
3. Price of Goods and Payment Terms
3.1. The Buyer may pay the price of the goods and any related delivery costs as stated in the Purchase Agreement to the Seller using the following methods:
• in cash upon delivery at the location specified by the Buyer in the order;
• by bank transfer to the Seller’s account no. 1302080004/5500, maintained by Raiffeisen Bank (hereinafter referred to as the “Seller’s Account”);
• via the PayU payment gateway (https://czech.payu.com/).
3.2. Along with the purchase price, the Buyer is also obliged to pay the Seller the packaging and delivery costs as agreed. Unless expressly stated otherwise, the purchase price shall also include these associated costs.
3.3. The Seller does not require an advance payment or any similar payment from the Buyer. This does not affect Article 3.6 regarding the obligation to pay the purchase price in advance.
3.4. In the case of payment in cash or cash on delivery, the purchase price is payable upon receipt of the goods. In the case of a bank transfer, the purchase price is payable within 3 days of the conclusion of the Purchase Agreement.
3.5. When paying by bank transfer, the Buyer must indicate the variable symbol provided for the payment. The obligation to pay is considered fulfilled when the corresponding amount is credited to the Seller’s account.
3.6. The Seller is entitled — especially if the Buyer does not confirm the order additionally (per Article 2.6) — to require payment of the full purchase price before sending the goods to the Buyer. Section 2119(1) of the Civil Code does not apply.
3.7. Any discounts on the price of goods granted by the Seller to the Buyer cannot be combined.
3.8. If customary in business relationships or required by applicable law, the Seller shall issue a tax document – an invoice – to the Buyer for payments made under the Purchase Agreement. The Seller is not a VAT payer. The invoice shall be issued after the purchase price is paid and will be sent to the Buyer electronically.
3.9. According to the Act on the Registration of Sales, the Seller is obliged to issue a receipt to the Buyer. At the same time, the Seller is obliged to register the received revenue with the tax administrator online; in the case of a technical outage, no later than within 48 hours.
4. Withdrawal from the Purchase Agreement
4.1. The Buyer acknowledges that under Section 1837 of the Civil Code, it is not possible to withdraw from a Purchase Agreement for the supply of goods that were modified according to the Buyer’s wishes or for their person, perishable goods, or goods that have been irreversibly mixed with other goods after delivery, sealed goods that were unsealed after delivery and cannot be returned for hygienic reasons, or sound/video recordings or computer programs whose original packaging was damaged.
4.2. Unless it is a case specified in Article 4.1 or another case where withdrawal is not permitted, the Buyer has the right to withdraw from the Purchase Agreement within fourteen (14) days of receiving the goods, as per Section 1829(1) of the Civil Code. In the case of multiple types of goods or multiple deliveries, this period starts upon receipt of the last delivery. Withdrawal must be sent to the Seller within this period. A sample withdrawal form provided by the Seller may be used. Withdrawal can be sent to the Seller’s physical or email address.
4.3. Upon withdrawal in accordance with Article 4.2, the Purchase Agreement is canceled from the outset. The Buyer must return the goods to the Seller within fourteen (14) days from the date of withdrawal. The Buyer bears the costs of returning the goods to the Seller, even if the goods cannot be returned by regular postal service due to their nature.
4.4. In case of withdrawal as per Article 4.2, the Seller shall return the payment received from the Buyer within fourteen (14) days of the withdrawal, using the same method the payment was received. The Seller may also refund the payment upon return of the goods or in another manner agreed upon with the Buyer, provided it does not incur additional costs. The Seller is not obliged to return the payment before the goods are returned or proof of return is provided.