Privacy Policy

GDPR Privacy Statement I.

Dear visitor,

Thank you for using our services. The protection of your personal data is a key priority for us. This document explains what personal data we collect, how we handle it and what rights you have in this regard.

GENERAL INFORMATION ON DATA PROCESSING

1. Scope of personal data processing We only process the personal data of our users if this is necessary to ensure a functional website as well as our content and services. The processing of our users' personal data regularly takes place only with the user's consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and the data processing is permitted by law.

2. Legal basis for the processing of personal data If we obtain the consent of the person concerned to process personal data, Article 6(1)(b) of the EU General Data Protection Regulation (GDPR) serves as the legal basis. When processing personal data that is necessary for the performance of a contract to which the person concerned is a party, Article 6(1)(b) of the GDPR serves as the legal basis. This also applies to processing that is necessary to carry out pre-contractual measures. If the processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Article 6(1)(c) GDPR serves as the legal basis. If the vital interests of the data subject or another natural person require the processing of personal data, Article 6(1)(d) GDPR serves as the legal basis. If the processing is necessary to protect the legitimate interests of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not override the foregoing interest, Article 6(1)(f) GDPR serves as the legal basis for the processing.

Who processes your data?

The operator of the Move Concept website is:

Ondřej Šesták

with registered office: Kocbeře 70, 54464

IČO: 04406338,

e-mail: support@moveconcept.cz,

telephone: +420 777 338 215.

In case of questions regarding the processing of your personal data, you can contact us at the above contacts.

What data do we collect?

As part of the operation of the website, we collect the following categories of personal data:

• When registering an account:

• First and last name.

• E-mail address.

• Password (stored in encrypted form).

• When purchasing in the e-shop:

• Delivery and billing address.

• Phone number.

• Order history.

• Payment data:

• Payment data is processed by a secure payment gateway. This data is not stored on our servers.

• Technical data:

• IP address.

• Cookies (see Cookie Policy).

• Information about your device and browser.

Why do we process your data?

We process your data for the following purposes:

• Ensuring the operation of the website and registration:

• Enabling the management of your user account.

• Fulfilling orders:

• Processing orders and delivering goods.

• Communication regarding orders.

• Customer support:

• Answering your questions and resolving complaints.

• Marketing:

• Sending personalized offers (only with consent).

• Improving our services:

• Analyzing traffic and behavior on the website.

On what basis do we process the data?

The processing of personal data is carried out on the following legal grounds:

• Performance of the contract: We need your data to fulfill orders and provide services.

• Consent: For example, for sending newsletters.

• Legitimate interest: Improving our services and personalizing the offer.

• Legal obligations: Archiving documents according to law.

How long do we keep your data?

We only keep your personal data for as long as necessary:

• User account data: For the duration of the account. After the account is deleted, the data will be deleted unless its retention is required by law.

• Order data: For 10 years to comply with legal obligations.

• Marketing communications: Until you withdraw your consent.

If you wish some of your data to be deleted earlier, you can contact us by email at [Email address] and request its deletion. We will comply with your request unless the retention of this data is required by law or for another legitimate reason.

Sharing data with third parties

Your data may be passed on to the following categories of recipients:

• Transport companies: To ensure the delivery of your order.

• Payment gateways: Payment data is processed exclusively by secure payment systems.

• Analytical and marketing tools: For example, Google Analytics or Facebook Pixel, which help us improve our services.

We never sell your data to third parties.

We use cookies on our website for:

• Ensuring the functionality of the website.

• Analyzing traffic and improving the user experience.

• Marketing purposes.

For details, please see the Cookie Policy.

Your rights

You have the right to:

• Request access to your data.

• Request correction of inaccurate data.

• Request erasure of personal data ("be forgotten").

• Request restriction of processing.

• Object to processing.

• Request data portability.

• File a complaint with the Office for Personal Data Protection.

To exercise your rights, please contact us by email at [Email address].

Security of your data

We use modern technologies and measures to protect your personal data, including data encryption and secure servers.

NEWSLETTER

1. Description and scope of data processing You can subscribe to the free newsletter on our website. When registering for the newsletter, the data from the input mask is transmitted to us. surname email address The following data is also collected during registration: IP address of the calling computer Date and time of registration When processing data, your consent is obtained during the registration process and reference is made to this data protection declaration. If we receive your email address in connection with the sale of a product or service and you do not object to it, we reserve the right to periodically send you offers from our offer of similar products that have already been purchased from our offer.